FAQ

Products

What sizes do your hats come in?

All Pursell Brand hats are one-size-fits-most with adjustable snapback enclosures. The snapback design accommodates head sizes roughly 6 7/8" to 7 5/8" (54.6 cm to 60.6 cm).

What are the hats made of?

Most styles are a 100% cotton/mesh blend with structured front panels and a breathable mesh back. The Staple Mocha Snapback uses a structured A-frame crown construction. All hats feature embroidered Pursell logos.

How should I care for my hat?

Spot clean with cold water and mild soap. Air dry only. Avoid the washing machine and dryer — hats lose their shape and structure in agitation.

Orders & Shipping

How long does shipping take?

Orders ship within 1–3 business days. Standard US shipping typically arrives within 3–7 business days after shipment. See our Shipping & Returns page for details.

Do you ship internationally?

Currently shipping to the US only. International shipping is on the roadmap — sign up for the newsletter for first notice.

Can I track my order?

Yes — you'll get a tracking link by email the moment your order ships.

Returns

What's your return policy?

30 days from delivery, unworn and with tags. See Shipping & Returns for the full breakdown.

Can I exchange for a different style?

Yes — email hello@pursellbrand.com with your order number and what you'd like.

The Brand

Who is Pursell?

The Pursell family business legacy goes back to 1904, starting with a cotton gin in Sylacauga, Alabama. Today the family runs Pursell Farms — a world-class venue and golf experience in Sylacauga — and the Pursell Brand is our newest chapter, bringing the heritage to apparel. Read the full story.

Where are you located?

Sylacauga, Alabama. Always have been.

How do I get in touch?

Email hello@pursellbrand.com — we read every message.